Client Satisfaction Survey

At Rock we consider the opinions of our customers paramount to the strengthening of our business. The feedback we receive from our Client Satisfaction Survey enables us to identify successful aspects of our business while highlighting services that require further development.

Please take the time to answer the questions below. All information provided in this survey is treated with the strictest confidence.

Project

Client

Contracts Manager

Site Manager

Survey completed by

Company & Title

Email Address

Further Comments

Please enter the word you see below

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Please grade the categories below

Delivery Reliability		N/A

Range of Solutions		N/A

Health & Safety		N/A

Quality of Supervision/Management		N/A

Closing-Out of Defects		N/A

Product/Service Innovation		N/A

Quality of Method Statements		N/A

Design Support		N/A

Environmental Leadership		N/A

Value for Money		N/A

Dealing with Variations		N/A

Specialist Expertise		N/A

Quality of Tendering/Proposals		N/A

Quality of Senior Personnel		N/A